Security and Privacy
Safety and Privacy on wexe
Your privacy is important, so we have created the following Privacy and Security Policy to let you know what information we collect when you visit our website, wexe (the “Site”), why we collect it, and how it is used. This Privacy and Security Policy also addresses our data security practices, the options you have to access and control any personally identifiable information you provide to us, and other matters. We do not sell and will not divulge your personal contact information to third parties other than as specified in this Privacy and Security Policy without your permission unless we are legally entitled or obliged to do so (for example, if required to do so by Court order or for the purposes of prevention of fraud or other crime). We value your trust very highly, and will work to protect the security and privacy of any personal information you provide to us and will only use it as we have described in our Privacy Policy.
WHAT INFORMATION DO WE COLLECT FROM YOU? WHY?
To make a purchase through the Site, we require you to supply us with your first and last name, home or other physical address, E-mail address and name of your city or town, your telephone number or other "real world" personal contact information. You can browse this Site without creating an account, but you will need to create an account when you purchase something and in order to take advantage of certain features, such as "Save for Later," "Address Book" and the other wexe services. We may ask you to confirm your personal information when you contact our Customer Service department. This will allow us to protect your confidentiality by verifying your identity.
We use this information to complete, support and analyze your purchases, to facilitate and improve your use of the Site, to communicate with you, for internal purposes, and to comply with any requirements of law. By using the Site, you agree to this Privacy and Security Policy. If you do not agree to (or cannot comply with) any of the wexe Terms of Use, do not use this Site.
If you supply us with your personal contact information, you may later access it, update it, modify it, and delete any inaccuracies.
Purchase Information
When you make a purchase from wexe, we collect your name and payment method information. We collect this information in order to bill you for your purchase. We also collect information that allows us to ship your order. This includes the name, address, E-mail and phone number of the intended recipient(s). When you create an account at wexe, you can choose to save your billing information in "My wexe." You can also save one or more shipping addresses in your wexe Address Book. You may change or delete this saved information anytime. Simply go to My wexe. Log in with your ID and password, then edit or delete whatever personal information you wish.
Services Account Information
We collect personal information from users who wish to use any of the wexe services, including but not limited to, wexe's Transaction Platform. In order to use these services, you must provide your email address and password or create an account at wexe.
Navigation and Clickstream Data
As you browse our Site, we may gather navigational and “clickstream” data that shows what pages are visited and how long various features are used. This information will not reveal your identity or be linked to you personally. We use this information to complete, support, and analyze your purchases from us; to facilitate and improve your use of the Site; to comply with any requirements of law; to serve, or have a third party serve, specialized or relevant advertising content and/or recommendations to you on the Site or on a third party’s website; for internal purposes; and to determine any commissions due our Affiliates. This information may be disclosed only to our staff and to third parties involved in the completion of your transaction, the delivery of your order, and the analysis and support of your use of the Site. We may from time to time supply the owners or operators of third party sites from which it is possible to link to our Site with information relating to the number of users linking to our Site from their sites. You cannot be identified from this information.
WHAT ARE COOKIES? WHY DO WE USE THEM?
Cookies are very tiny text files that are stored on your computer when you visit certain web pages that record your preferences. We use cookies to provide you with the best level of service by keeping track of what you have in your shopping cart, remembering you when you return to our store and using them to help us show you advertisements which are relevant to your interests. They cannot harm your computer and they do not contain any personal or private information. You must “accept cookies” to shop through the Site. You can erase or block cookies from your computer if you want to (your help screen or manual should tell you how to do this), but the Site may not work correctly or at all if you set your browser not to accept cookies.
We also collect certain technical information from your computer each time you request a page during a visit to wexe. This information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring web site, if any. We collect this information to enhance the quality of your experience during your visit to this Site and will not sell or rent this information to any third parties.
We also contract with third parties to provide us with data collection and reporting services regarding our customers' activities on this Site and to track and measure performance of our marketing efforts. These third parties may use cookies and may receive anonymous information about your browsing and buying activity on this Site. None of your personally identifiable information (such as your name, address, email address, etc.) will be received by or shared with these third parties
IF YOU HAVE A PRIVACY QUESTION
We will use your email address to respond to your questions, suggestions, and/or requests for assistance in using this Site. Write to us at:
ask@tradeage.com
We will investigate your question, respond to your inquiry, and attempt to resolve any concern regarding your privacy using our site.
Other times we may collect personal information
From time to time, wexe may conduct surveys and contests via this Site, email, other media. If you choose to participate, we may request your name, email address, mailing address, and other personal information. We will never sell or rent such information to any third parties.
How we use your personal information?
Information we collect on wexe may be used to enhance your shopping experience in the following ways:
- Deliver merchandise and services that you purchase online
- Register you as a member of wexe
- Prevent fraud and bill you for your purchases
- Confirm your orders
- Respond to your customer-service inquiries or requests
- Communicate great values and featured items to you
- Find and stock the products you want
- Customize your purchase experience
WHEN AND WHY WE MIGHT DISCLOSE YOUR PERSONAL INFORMATION
We never sell or rent your personal information to any third parties under any circumstances. We will share personal customer information only with our agents, representatives, service providers, and contractors for limited purposes, including fulfilling customer orders; offering certain products and services in connection with this Site; communicating to customers; providing customer service; storing, sharing and retrieving customers' photo images in our Photo Center; enhancing and improving clients' purchase experience; enabling access to our partners' web sites; providing a personalized purchase experience; preventing fraud and completing payment method processing.
Aside from the purposes described above, we will never share your personal information with any other third parties unless we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required to prevent harm or injury (such as product recalls, fraud, claims or other liability) or to comply with valid legal processes (subpoenas, warrants) or as required by law. We may share aggregated demographic and statistical information with our partners. This is not linked to any personal information that can identify any individual person.
How can you control the use of your personal information?
You can modify or delete your personal information anytime. Simply go to Mywexe. Log in with your ID and password, then edit or delete whatever personal information you wish. Do not share your wexe password with anyone. Other than on this Site, wexe will never ask you for your password.
How can we protect the security of your personal information?
Your personal information is protected by the password you created when you created an account at wexe (or another password you chose after changing a previous password). Please keep this password confidential. No Customer Service Associate or any other representative of wexe will ever ask you for your password. The confidentiality of your password is yours to protect. You may change it anytime by going to Mywexe. Log in with your email address and password, then click "Change Name, Email & Password" and enter a new password.
More about your privacy
We realize that making purchases at wexe, or any other web site, requires trust on your part. We value your trust very highly, and pledge to you, our clients, that we will work to protect the security and privacy of any personal information you provide to us and that your personal information will only be used as set forth in this Policy. This includes your name, address, phone number, email address or checking account information, in addition to any other personal information that can be linked to you, personally. We believe that you have a right to know, before purchase at wexe or at any other time, exactly what information we might collect from you, why we collect it, and how we use it.
We do not and will not sell or rent your personal information to anyone. You have the right to control your personal information as you see fit. If you have an account at wexe and you want to change, modify or delete any of your personal information, you can do so anytime by going to My wexe. Log in with your ID and password, then edit or delete whatever personal information you wish.
wexe may provide links to certain third party web sites. This Privacy Policy applies only to activities conducted and personal information collected on this wexe website. Other websites may have their own policies regarding privacy and security. wexe will obtain your consent before allowing the download of any software from the wexe Site, and wexe will not automatically download any software to your computer system. Once you consent to the initial download of any software, you may receive automatic updates or patches pertaining to such software. You understand and agree that any material, including but not limited to downloaded software, required or automated updates, modifications, reinstallations, or software otherwise obtained through the use of the wexe web Site is done at your own discretion and risk and that you will be solely responsible for any damages to your computer system or loss of data that may result from any such material.